Appeals Procedure

Our structured process for handling verification appeals fairly and transparently.

Procedure

Appeals Procedure

Step 1

Formal Appeal Submission

Submit a written appeal within a specified period from the date of receiving the verification report or decision.

Step 2

Acknowledgment

Receive acknowledgment within 48 hours from the Appeals Coordinator.

Step 3

Panel Formation

An Appeals Review Panel is formed to review the appeal, ensuring a fair and impartial process.

Step 4

Review & Investigation

The panel conducts a comprehensive review and investigation, considering all relevant documentation.

Step 5

Appeal Decision

The Appeals Review Committee makes a decision and communicates it within 30 days.